Crisis Support

  • Lifeline – 13 11 14
    24 hours a day, 7 days a week, telephone crisis support line for anyone across Australia experiencing a personal crisis, contemplating suicide, or caring for someone in crisis.
  • Kids Helpline   – 1800 551 800 (free call)
    24 hours a day, 7 days a week, telephone and online free, private and confidential counselling service for young people aged 5 to 25.
  • Mensline – 1300 789 978
    24 hours a day, 7 days a week, telephone and online counselling service for men with emotional health and relationship concerns. Support for Australian men anywhere, anytime.
  • Beyond Blue– 1300 224 636
    24 hours a day, 7 days a week service, when you’ve got something on your mind, or things just seem too much, talk, chat online or email someone to share and discuss your concerns for anyone.
  • Crisis Care –1800 199 008 (free call) or (08) 9223 1111
    Operates after hours, 7 days a week providing telephone information and counselling service for people in crisis (needing someone to help sort out a serious problem, concerned about the wellbeing of a child, escaping domestic violent and need help, homeless) needing urgent help
  • Rural Link – 1800 552 002 (free call)
    4.30pm- 8.30am, Monday to Friday / 24 hours, Saturday, Sunday and public holidays in WA providing specialist after hours mental health telephone service for people in rural communities of Western Australia.
  • Suicide call back service– 1300 659 467
    24 hours a day, 7 days a week, nationwide service that provides telephone and online counselling to people who are affected by suicide.

Emotional Support

  • Australian Centre for Grief & Bereavement – (03) 9265 2100
    Normal office hours, The Australian Centre for Grief & Bereavement is the largest provider of grief and bereavement education in Australia and provides specialist bereavement services for individuals, children and families who need assistance following the death of someone close to them.
  • GriefLine – 1300 845 745
    8.00am-2.00am AEST, 7 days a week, free counselling services and support to anyone experiencing grief loss and / or trauma Australia wide.
  • Headspace – 1800 650 890 (free call)
    9.00am- 1.00am, seven days a week, a one-stop-shop for young people (12-25 years) who need help with mental health, physical health (including sexual health), alcohol and other drugs or work and study support.
  • Mindframe (education) – (02) 4924 6900
    A national program supporting safe media reporting, portrayal and communications about suicide, mental ill- health, alcohol and other drugs.
  • My Grief Assist
    A broad range of helpful information (factsheets, book lists, videos and links) on loss and grief.
  • What’s Your Grief?
    Resources, courses, guidance, education and training for people grieving, supporting a griever or grief professional.
  • Yorgum Health Services – 1800 469 371 (free call) or (08) 9218 9477
    9.00am- 5.00pm, Monday to Friday, a local WA based organisation providing a wide range of culturally secure, community-based healing services that utilise a trauma-informed approach for Aboriginal and Torres Strait Islanders.

Physical Support

  • First Aid training courses
    There are a range of organisations providing training in First Aid including specialised first aid for high risk industries.
    St John WA
    Royal Life Saving WA
    Red Cross
  • Office of the Public Advocate – 1300 858 455 or (08) 9278 7300
    9.00am- 4.30pm, Monday to Friday, providing information to help families, friends, carers, health professionals, legal practitioners, primary care givers and accommodation service providers, to meet the needs of adults with decision-making disabilities.
  • Paraplegic Benefit Fund – 1800 809 780 (free call)
    Supporting people with spinal injury in Australia.
  • Synapse – 1800 673 074 (free call)
    9.00am – 5.00pm, Monday to Friday, providing research, specialist housing, services, and advocacy to support Australians impacted by brain injury and disability

Financial Support

  • Centrelink, Compensation recovery payment
    A compensation payment relating to car accidents if you are already receiving a centrelink payment.
  • Citizens Advice Bureau – (08) 9221 5711
    9.30am- 4.00pm, Monday to Friday, an independent, not-for- profit organisation providing information and referrals, a low-cost legal advice service on a wide rand of issues and a mediation service.
  • Insurance Commission of WA– 1800 643 338 (free call) or (08) 9264 3333
    8.00am- 5.00pm, Monday to Friday, Western Australia’s insurer for Motor Injury Insurance for all drivers in WA. They manage injury insurance claims and pay for treatment and other expenses for those injured in vehicle crashes through the fault of another driver, including catastrophic injuries. 
  • Legal Aid WA– 1300 650 579
    9.00am- 4.00pm, Monday to Friday, providing free or low-cost legal services to the community. We can help if you have questions about the law, if you are going to court, or if you need advice on a legal problem.
  • Small Business Development Corporation– 133 140 or (08) 6552 3300
    8.30am- 4.30pm, Monday to Friday, providing free advice for WA small businesses.
  • Worksafe WA– 1300 307 877 (general enquiries) or 1800 307 877 (24 hours serious incident and fatality reporting line)
    Working with employers, employees, and employee representatives to set up and maintain systems of work so that employees are not exposed to hazards.

Social Support

  • Act Belong Commit – (08) 9266 1705
    Information on activities and groups for your mental health and wellbeing
  • Healthy Heads in Trucks and Shed
    A national initiative between road transport, warehousing, and logistics operators to support drivers and logistics workers with issues relating to mental health and physical wellbeing.
  • Mates in Construction – 1300 642 111
    24 hours a day, 7 days a week, providing suicide prevention through community development programs on sites, and by supporting workers in the construction industry that are in need, through case management and a 24/7 help line.
  • My community directory
    The one place Australian find quality, online health, and community information to meet these challenges now and in the future.