Crisis Support
Lifeline – 13 11 14
24 hours a day, 7 days a week, telephone crisis support line for anyone across Australia experiencing a personal crisis, contemplating suicide, or caring for someone in crisis.
Kids Helpline – 1800 551 800 (free call)
24 hours a day, 7 days a week, telephone and online free, private and confidential counselling service for young people aged 5 to 25.
Mensline – 1300 789 978
24 hours a day, 7 days a week, telephone and online counselling service for men with emotional health and relationship concerns. Support for Australian men anywhere, anytime.
Beyond Blue – 1300 224 636
24 hours a day, 7 days a week service, when you’ve got something on your mind, or things just seem too much, talk, chat online or email someone to share and discuss your concerns for anyone.
Crisis Care –1800 199 008 (free call) or (08) 9223 1111
Operates after hours, 7 days a week providing telephone information and counselling service for people in crisis (needing someone to help sort out a serious problem, concerned about the wellbeing of a child, escaping domestic violent and need help, homeless needing urgent help)
Rural Link – 1800 552 002 (free call)
4.30pm- 8.30am, Monday to Friday / 24 hours, Saturday, Sunday and public holidays in WA providing specialist after hours mental health telephone service for people in rural communities of Western Australia.
Suicide call back service – 1300 659 467
24 hours a day, 7 days a week, nationwide service that provides telephone and online counselling to people who are affected by suicide.
Emotional Support
Australian Centre for Grief & Bereavement – (03) 9265 2100
Normal office hours, The Australian Centre for Grief & Bereavement is the largest provider of grief and bereavement education in Australia and provides specialist bereavement services for individuals, children and families who need assistance following the death of someone close to them.
GriefLine – 1300 845 745
8.00am-2.00am AEST, 7 days a week, free counselling services and support to anyone experiencing grief loss and / or trauma Australia wide.
Headspace – 1800 650 890 (free call)
9.00am- 1.00am, seven days a week, a one-stop-shop for young people (12-25 years) who need help with mental health, physical health (including sexual health), alcohol and other drugs or work and study support.
Mindframe (education) – (02) 4924 6900
A national program supporting safe media reporting, portrayal and communications about suicide, mental ill- health, alcohol and other drugs.
My Grief Assist – A broad range of helpful information (factsheets, book lists, videos and links) on loss and grief.
Road Trauma Support WA – 1300 004 814 Western Australia’s information and support service, including free counselling, assisting anyone affected by a road crash.
What’s Your Grief?
Resources, courses, guidance, education and training for people grieving, supporting a griever or grief professional.
Yorgum Health Services – 1800 469 371 (free call) or (08) 9218 9477
9.00am- 5.00pm, Monday to Friday, a local WA based organisation providing a wide range of culturally secure, community-based healing services that utilise a trauma-informed approach for Aboriginal and Torres Strait Islanders.
Health & Medical Support
Alcohol and Drug Foundation – 1300 858 584
A hotline for anyone looking for information or support services on alcohol and drugs. Get answers to your questions and advice on practical “next steps”.
First Aid training courses
There are a range of organisations providing training in First Aid including specialised first aid for high risk industries.
St John WA
Royal Life Saving WA
Red Cross
Healthdirect (Non- urgent assistance) –1800 022 222 (free call)
Medications Line – 1300 MEDICATION (1300 633 424)
9.00am – 5.00pm AEST, Monday to Friday (excluding NSW public holidays), a telephone service providing consumers with information on prescription, over the counter and complementary (herbal, vitamins and mineral) medications.
NRSPP Quick Fact: Prescription Drugs & Driving – A quick fact sheet from the National Road Safety Partnership Program about the effects prescription drugs and over the counter medications can adversely affect such skills and impair driving ability and place you and others on the road at risk.
Office of the Public Advocate – 1300 858 455 or (08) 9278 7300
9.00am- 4.30pm, Monday to Friday, providing information to help families, friends, carers, health professionals, legal practitioners, primary care givers and accommodation service providers, to meet the needs of adults with decision-making disabilities.
Paraplegic Benefit Fund – 1800 809 780 (free call)
Supporting people with spinal injury in Australia.
Pharmaceutical Society of Australia (PSA) Resource Hub – PSA’s Resource Hubs provide an easy way to access pre-filtered content. The knowledgebase provides an easy to use, searchable hub for a variety of practice support tools, professional standards, guidelines, guidance documents and other resources for both PSA members and the wider Pharmacist profession. Access to the knowledgebase is free however some articles are exclusive benefits for PSA members.
Stay On Your Feet® – 1300 30 35 40 Stay On Your Feet® provides information and strategies for older adults, their friends and family and health professionals to prevent slips, trips and falls.
Synapse – 1800 673 074 (free call)
9.00am – 5.00pm, Monday to Friday, providing research, specialist housing, services, and advocacy to support Australians impacted by brain injury and disability
Therapeutic Goods Administration – 1800 020 653 (free call within Australia) or (02) 6289 4124 (for mobiles that do not allow 1800 calls).
Monday to Friday- 9.00am to 5.00pm (AEST excluding public holidays, for any enquiries about a medicine, medical device or other therapeutic good.
Nutrition Support
CSIRO – Test how healthy your diet is with the free and scientifically validated CSIRO Healthy Diet assessment here.
Eat for health –The Eat for Health website have a wide range of tools and facts to help you make those small changes. Easy to use calculators to find out how much energy do your really need or what is your daily nutrient requirements or average number of serves, refresh your memory about The 5 food groups or educate yourself to read nutritional information labels.
Foodbank WA – Food Sensations ® for Adults is a 4 session nutrition and cooking program that is hands on, fun and provides a safe environment to try new recipes and skills. Topics covered throughout the four weeks include the importance of cooking healthy and nutritious food, how to create a food budget, plan meals, read labels and food safety. It provides clarity around what a healthy diet is and reduce confusion around nutrition.
LiveLighter – A program developed in Western Australia which aims to encourage Australian adults to lead healthier lifestyles- to make changes to what they eat and drink, and to be more active. You will find free meal plans based on the Australian Dietary Guidelines, calculators and even free recipes created by the nutritionists at LiveLighter. You can even order free recipe booklets here.
Financial Support
Centrelink, Compensation recovery payment –
A compensation payment relating to car accidents if you are already receiving a centrelink payment.
Citizens Advice Bureau – (08) 9221 5711
9.30am- 4.00pm, Monday to Friday, an independent, not-for- profit organisation providing information and referrals, a low-cost legal advice service on a wide rand of issues and a mediation service.
Insurance Commission of WA – 1800 643 338 (free call) or (08) 9264 3333
8.00am- 5.00pm, Monday to Friday, Western Australia’s insurer for Motor Injury Insurance for all drivers in WA. They manage injury insurance claims and pay for treatment and other expenses for those injured in vehicle crashes through the fault of another driver, including catastrophic injuries.
Legal Aid WA – 1300 650 579
9.00am- 4.00pm, Monday to Friday, providing free or low-cost legal services to the community. We can help if you have questions about the law, if you are going to court, or if you need advice on a legal problem.
Small Business Development Corporation – 133 140 or (08) 6552 3300
8.30am- 4.30pm, Monday to Friday, providing free advice for WA small businesses.
Worksafe WA – 1300 307 877 (general enquiries) or 1800 307 877 (24 hours serious incident and fatality reporting line)
Working with employers, employees, and employee representatives to set up and maintain systems of work so that employees are not exposed to hazards.
Social Support
Act Belong Commit – (08) 9266 1705
Information on activities and groups for your mental health and wellbeing
Healthy Heads in Trucks and Shed – A national initiative between road transport, warehousing, and logistics operators to support drivers and logistics workers with issues relating to mental health and physical wellbeing.
Mates in Construction – 1300 642 111
24 hours a day, 7 days a week, providing suicide prevention through community development programs on sites, and by supporting workers in the construction industry that are in need, through case management and a 24/7 help line.
My community directory – The one place Australian find quality, online health, and community information to meet these challenges now and in the future.
The Regional Men’s Health Initiative – (08) 9690 2277
Empowering men and communities to take responsibility for their wellbeing and health, the Regional Men’s Health Initiative is a team of people who are passionate about raising awareness of men’s health and wellbeing in regional, rural and remote communities throughout WA.
